Dog Tags & QR Profiles
1. What is a Homing Paws dog tag?
A Homing Paws dog tag is a custom-engraved pet ID tag with your dog’s name and phone number. You can choose a classic tag or a QR tag linked to a private pet profile.
2. What is a QR pet profile?
A QR pet profile is a private web page connected to your dog’s tag. It can include your pet’s photo, owner contact details, recovery notes, and other information you choose to share.
3. How does the QR code help if my dog gets lost?
If someone finds your dog, they can scan the QR code on the tag with their phone to open the profile and contact you quickly.
4. What information is engraved on the tag?
Most tags include your pet’s name and phone number. QR tags also include a scannable code linked to your pet’s profile.
5. Do I need an app to scan the QR code?
No. Most modern smartphones can scan QR codes using the regular camera.
Privacy & Pet Profile Information
6. Is my personal information public?
No. Homing Paws profiles are not listed in a public directory and cannot be searched by pet or owner name.
7. Can I choose what appears on the pet profile?
Yes. You decide what information to include. Share only details you are comfortable making available to someone who may find your pet.
8. Will my address be shown on the pet profile?
Your full address does not need to be shown. If you include location details, share only what you are comfortable making available through the QR profile.
9. Can I include special recovery notes or medical information?
Yes. Include notes like “friendly but shy,” “do not chase,” or “needs medication” to help someone safely return your dog.
10. Can I update my pet profile later?
Yes. Contact Homing Paws to update your pet photo, contact information, recovery notes, or other profile details. Some updates may require a $10 fee.
Ordering, Production & Delivery
11. When do I enter my engraving details?
You’ll enter your engraving details at checkout, including your pet’s name, phone number, and tag color.
12. When do I upload my pet’s photo?
After checkout, you’ll be directed to a Homing Paws page to upload your pet’s photo and profile information.
13. What happens after I place my order?
We receive your engraving details and prepare your tag. If you ordered a QR tag, we create your pet profile after receiving the required photo and information.
14. How soon will my tag and QR profile be ready?
Online orders are prepared on Mondays and Thursdays. Once we receive your complete information, your tag and QR profile may take up to 10 days to create.
15. Do you ship orders or offer local pickup?
Online orders may be shipped when shipping is available at checkout. Local pickup may also be available depending on the event, location, or arrangement.
Renewals, Replacements & Support
16. How long does the QR profile stay active?
Your QR pet profile stays active for as long as your membership lasts. Renewal options are available before it expires to keep it active.
17. What renewal options are available?
We offer 1-year, 3-year, and 5-year renewal options. If your tag is still in good condition, you do not need a new one when you renew.
18. What happens if I do not renew?
If you do not renew, your QR profile may become inactive after a 30-day grace period and may no longer be available.
19. What if my tag gets damaged, lost, or the QR code does not scan?
If the QR code does not scan, the finder can still call the phone number on the tag. If your tag is damaged or lost, you can order a replacement and, when possible, ask us to connect it to your existing profile.
20. Who should I contact if I need help with my order?
Contact Homing Paws with your order details, pet name, and the email used at checkout. We’ll help with order questions, profile updates, corrections, renewals, or replacement support.